1. What are the methods to follow while creating a new matrimonial profile?
  2. While creating your matrimonial profile, make sure that you have filled all fields in the profile correctly and accurately. Provide only valid contact details. Verify all information you have filled before submitting your profile.

  3. Why does a new profile take maximum 48 hours to complete the verification?
  4. The profile verification process is done manually. Our executives will checks the profile carefully for any incorrect information. You will be contacted over telephone for the confirmation of authenticity. So it takes maximum of 48 hours to complete the verification process.

  5. What details will be displayed to users from my profile?
  6. All members can view all your information except your e-mail address. But, you can contact members through telephone or internal messaging service.

  7. Is there any photo validation process?
  8. Prior to displaying your photographs in your public profile, all photographs will go through a manual screening process to verify that it is in acceptable format. The maximum time required for photo validation is 48 working hours.

  9. How many photos can I upload?
  10. You can upload up to 4 album photos and 1 profile photo (profile photo should be a photograph focusing your face - passport size only).

  11. Why am I not getting email alerts from yuvamatrimony.com?
  12. Please check your spam / junk folder in case you do not find it in your inbox folder. To ensure you receive these emails in your inbox, please add support@yuvamatrimony.com to your email address book or mark the mail as "Not Spam"

  13. How can I contact customer support team?
  14. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Visit our customer support system at www.yuvamatrimony.com/support/